This towing company was towing another vehicle in my neighborhood off 134th & Powell at approximately 11:00 pm. The driver seemed to have no idea what to do. It has been on my street now for over 25 minutes & still no solution. I didn't need the tow, just peace & quiet when trying to end go to bed!

I brought my pretty banged up vehicle for what I was hoping was just 2 new tires after popping a front tire (by misjudging & hitting a curb at about 30 mph). Life just sometimes doesn't work that way and I needed a bit more TLC than that to correct some serious alignment issues. Jeff, the son of Gary, the owner, took great care of me and gave me clear information about the process and what was needed. I have to admit that being a female kicks off the "am I being sold a bill of goods?" alarm because it was going to almost double what I originally expected to be spending that day. Yikes, but it's life, right? So I just gotta' follow my gut instincts in these situations and my gut was dead on as usual. I felt I was in great hands. This is an honest, family business that provides EXCELLENT customer service, clear communication about the process your vehicle is going through, rides back to your residence close by if the process will be lengthy, timely and reasonable turnaround for vehicle repair and very fair and competitive prices for services. I left knowing that I will return to use them because I prefer to give my business to customer service-based family businesses and also because I know they went above & beyond and basically busted their asses to get me my car back the same day - despite finding out, once the wheels were off, that I had dropped them off a can of worms earlier that morning. Thank you, Jeff, Gary, and all the staff who worked on my car and drove me home! Excellent all around service and staff!

Waited two hours for an oil change despite an early morning appointment. No one informed me they had to special order my oil and that I would be waiting a while. For the record, I'm still sitting here waiting for my car that should have been done an hour ago. No one kept me updated, no one informed me of anything. Extremely frustrated.

Great service! Picked up our car and brought it to the shop. Diagnosed it quickly, ordered and installed the part, and brought it back to our house. Friendly service and lower cost than expected. Thanks!

PT Cruise was running rough, took to Gary's Auto Care and ended up with a $100 labor charge to read a computer code (crank sensor error, a well documented issue on PTs). If you're wondering, this can be done with a $20 code reader, or right from the dash on PTs ($0) Nearly 2 days later, called Gary's Auto Care to find out status on the car. Jeff (son of Gary) @ Gary's Auto Care refused to attempt to repair without first charging another $200 for a computer firmware upgrade to verify that the original code was correct, despite being instructed to replace the crank sensor without the computer firmware upgrade. Retrieved car before Jeff (son of Gary) @ Gary's Auto Care could charge for an unnecessary computer upgrade. Was treated very rudely by Jeff (son of Gary) @ Gary's Auto Care! Guess they really needed that $200. Had to pay the $100 ransom to get the keys back from Gary's Auto Care, if you wondering why someone would pay this overcharge in the first place. Attempts to settle this overcharge with Gary (owner) @ Gary's Auto Care results in them hanging up! Took the car to another independent mechanic (without an appointment!) and had it repaired and running better than ever in less than 4 HOURS, for hardly more than what Jeff (son of Gary) @ Gary's Auto Care tried to charge just for a code read and unnecessary software update. Gary's Auto Care also, like a reviewer below, previously tried to overcharge for a door lock repair (it was an obvious mechanical issue, as was described to Gary's Auto Care), Gary's Auto Care said a dealer tech needed to come out and check the computer first (more $$$). (detecting a pattern here...) Again, Gary's Auto Care having the car for nearly 2 days before pulling the car and taking it elsewhere for a speedy, satisfactory, and much less costly repair. Lesson learned, never going back to the Extremely Rude! Jeff (son of Gary) @ Gary's Auto Care.

So let me say, these gentlemen here are awesome. I was stranded in a friend of mines car. I needed to get back to Washington so I could get home out of state. These guys worked me in, were nothing but kind and helpful. If and when I move back to Portland, these guys will be my mechanic for my vehicle. Thank you guys for rescuing me!!!

Awesome tire shop. I have a custom car with custom problems. When I came in though everyone at Gary's played a part in finding the right tire for my car. Then when the original tire didn't work out they had their parts driver go get another one from their warehouse right on the spot! Compared to Les Schwab (which I went to right before then) I would 10 times over recommend Gary's. Everyone there was super friendly and very helpful when I came in with my problems. They also had great prices on tires too! I had seen the tires they choose for a little less somewhere else, and then they also did a price match for me. I have ZERO bad things to say about this shop. Highly recommended!!!

I don't pretend to know much about cars or their mysterious inner workings. In fact, I make sure everyone knows this so that I don't end up being a complete disappointment should someone call upon me for automotive help. Thus, when I woke up one morning to find a flat tire I immediately called Gary's to help me out and they set me up with a same-day appointment. After waiting all of 15 minutes in the lobby I was handed back my keys and was told I was "good to go". Cool. What does that mean? As I stood there dumbly I stammered, "S-so, how much do I pay?" I was mentally prepared to drop a couple hundred on a replacement tire. Nothing. All they asked was that I "think of Gary's next time I have any automotive needs." WHAT?! I didn't even know what to do or say so I thanked them and happily drove off to by some celebratory Taco Bell. Is it bad that I almost wish I had more car problems just to go back to these guys? At least I can rest easy knowing that if anything does go wrong, Gary's is just around the corner to help me out.

I was very impressed with Gary's, and I am naturally skeptical of mechanics. My car has been looked at by a menagerie of mechanics, all over CA and OR, including no less than five different Ford dealers and several smalls shops. The car has had a check engine light on for a year, it's an evaporation emissions control, and it's either the charcoal canister was soaked with gas and was no longer doing its job, or a purge valve. I had bigger fish to fry, and the light came on shortly after I registered the vehicle, but I did a lot of research and even took it to a dealer about 6 months ago. I had a Ford dealer swear up and down that the issue was without a doubt the charcoal canister. They said they tested the purge valve, had worked on hundreds of these things before, and were ready to charge me triple the price of the part to install it. It was an easy job, so I told them "thanks but no thanks" and ordered the part myself. The part showed up damaged, and I was moving out of CA that week, so I put the project on hold. Well I put it on hold a little too long and suddenly needed to get this problem solved FAST. Additionally, the front end has been squeaking since day 1, and I've always suspected the ball-joints, but I have every shop this car goes to tells me the same thing "ball joints are fine". I sent the car in with some nebulous instructions "check engine light is on and it's squeaking a bit up front". They got back to me in just a few hours, said they were sure it was the purge valve and, sure enough, one of my lower ball joints was a safety concern. I bit my tongue and didn't say anything about Ford and their vapor canister - and gave them the go-ahead to do the work (the valve was expensive but the ball joint service was DIRT cheap). They had the car back by noon the day after it was dropped off. That's mind boggling. They told me the truth, which was that we wouldn't know if the check engine light would come back on or not for sure until the drive cycle on the car completes (I knew this, but shops NEVER tell you this). I crossed my fingers and took the car in to DEQ the following week. Passed with flying colors, and the EVAP check completed so the issue IS FIXED! Plus, the front end squeak is gone and the car is less nervous. NOBODY could nail down those problems and these guys had the car dialed and done in less than 24 hours - plus they were a pleasure to work with.

I took my small truck to Gary's. It was running rough and the check engine light was on. It was diagnosed in 3-4 hours. They worked hard to find a part in town and had it ready to go the next day. Runs great now. Fair price for a job well done.