Towed my car, and older CRV, here after recovery from being stolen (and I was just about to buy a club!). Ignition was wrecked, windshield cracked, hvac and radio assemply ripped out, door handle pried off, seat belt non-functional, etc. I asked 'what will it take to make it drivable again?' And it was a pretty penny, but reasonable for repairing the extent of damages (about $3K). I love this little car and didn't want to deal with car payments so I said "ok". It was a long wait getting all the parts, but that's understandable being an older car and all. Kim was also very responsive with my questions. After a month and change, I got the car back but felt the repairs were lacking, for one thing the ignition didn't work and the seatbelt (which admitably wasn't in the work order) didn't work. A friend picked it up while I was at work so I couldn't inspect and I had already paid over the phone at that point. I raised these issues and, had they done nothing this would be a 1-star review; instead, they towed the car back to their shop and figured out the issue with the igniton at no cost. I asked about some other issues I felt were unaddresssed (seat belt, radio assembly, and a damaged steering column cover), and they fixed these too! It took a little bit of self-advocating, but I'm leaving 5 stars because they did a phenomenal job for a reasonable price all things considered. Drove it all the way to Seattle w/out issues. Thank you for Gary's Auto for bringing my little old Honda back to life!
Thank you so much Connor for your kind words. We strive to make everything right in all we do! Appreciate you and your business and look forward to being here when you need us in the future!
- Gary’s Auto Care and Tire Center