Our Commitment To You

At Gary’s Auto Care & Tire Factory and Charlie Bretz Tire Factory & Auto Care, we commit to delivering our best in four key areas:
SUPERIOR AUTO REPAIR SERVICES
We employ the most knowledgeable, experienced technicians to ensure that your vehicle is repaired correctly the first time, every time. Our staff has extensive experience working on a wide range of vehicles--from imports to classic cars--and we’ve never seen an automobile engine we couldn’t fix.
OUT-OF-THE-BOX CUSTOMER SERVICE
We work hard to create long-term partnerships with our customers, and we do this by delivering customer care that goes above and beyond the industry norms. We offer front door pick-up and delivery, and to ensure quick and reliable repairs, we employ a more robust staff than most service shops. We also employ three to four full-time shuttle drivers to guarantee you never have to wait long for a ride. Our towing service is available 24/7, making it more convenient for you to get help when you need it.
ONGOING EMPLOYEE TRAINING
We set the highest standards for our employees on both their technical and people skills. Ongoing training plays an important role in ensuring we do a great job the first time. Continual observation of our business from the top down—from managers to shuttle drivers—allows us make changes to better serve your auto repair needs.
GIVING BACK TO THE COMMUNITY
We are committed to supporting the community that supports us. We are involved in numerous activities to ensure we remain good business citizens, including facilitating apprenticeship programs with local high schools, donating to local children-centered charities, and supporting local churches.

